HelpBeam 1.5

HelpBeam by HelpBeam lets you instantly view and control your customer' s computer over the internet, across firewalls and proxies. Resolve the issue in real time, using web based remote control. HelpBeam 1.5 requires no installation or configuration, and is 100% secured with end to end SSL encryption.

HelpBeam [helpbeam1.5.exe] is very simply to use for both the customer and support representative. All the customer must do is visit the HelpBeam - 2.87MB web site and download a small application. The support representative can then view, control and transfer files in real time on their machine, often in less than 30 seconds.

Here are some key features of HelpBeam 1.5:

- Very Simple to Use
- No Installation
- No Configuration
- Remote Desktop View
- Remote Keyboard and Mouse Control
- 128 bit SSL encryption
- Connect in Seconds
- Firewall Friendly
- Web Based
- Connect From Anywhere

HelpBeam today releases a remote support solution simple and affordable enough for any small company or individual to take advantage of. HelpBeam makes it easy for the support representative and customer to get connected in only two clicks of the mouse.

- First the support representative clicks a link in their browser to start a support session
- The customer clicks a link to connect to the session
- They are connected!

Getting connected to the customer is as easy as : Click, Click, Connected.

Once connected, the support representative can view the customer' s screen and has full control over the customer' s mouse and keyboard. The connection is 100% secured using 128 bit SSL encryption, the same encryption used by major banking and ecommerce websites. When the support session is over, the customer can choose to delete all traces of the application from their computer.

The most exciting feature of HelpBeam is the price. The regular price of HelpBeam is only $29. 00 USD per month per support representative. This pricing makes it possible for any company of any size to use this remote support system.

Some features of HelpBeam are:
- Remote desktop sharing
- File transfer
- Easy to use