Operating systemsOS : Windows 98/Me,Windows 2000,Windows XP/2003/2008,Windows Vista,Windows 7,Windows CE,MAC OS,64-bit,Android
Program licensingSoftware Licensing : Shareware ($36.00)
CreatedCreated : Dec 8, 2010
Size downloadDownload size : 15.14 MBytes
Program licensing
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Test result: CLEAN

LiveChat Live Chat Software For Online Sales...

LiveChat by LIVECHAT Software is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features to start with. LiveChat application includes search engine icons to make easy recognizing referring website and keywords, the possibility of setting up link shortcuts, cobrowsing, opening links on customer side, using tag-based canned responses and transferring the customer between different agents without losing chat history. LiveChat [livechat6.1.1.0.exe] allows holding multiple with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat - 15.14MB useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. All the data transmission in LiveChat is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.

What is new in official LiveChat software version? - - Tag-based canned responses with hints window - New chat window layout - Visitors IP filtering - Support for Salesforce, Sugar CRM, Zendesk, LogMeIn integrations - Work scheduler bar - Custom notifications. What is expected in the future? Newly-made LiveChat 6.2 be downloaded from current page, we also looking forward to unconfirmed 6.3 release build. You may download LiveChat.exe directly, estimated download time by ADSL or EDGE [~1.8 Mbit/s] is 0:01:07. Just write the reviews of the LiveChat. System requirements are 128MB RAM, 40MB hard disc space. Program has been scanned and verified by the several antivirus and anti-spyware applications and LiveChat found to be clean. No guide or LiveChat tutorial available. The following languages are supported by LiveChat: English, Chinese, Czech, Dutch, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish.

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