Lokad Desktop Workload Forecasting 1.0.0
WORKLOAD FORECASTING (BEST FOR CALL CENTERS)
Deliver workload forecasts. Best suited for call centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.
Get customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Retrieve historical data directly from your business application for a full integration. Ex: retrieve aggregated inbound call logs and get future inbound call volumes. Cut-and-paste reports into Microsoft Excel.
Forecasts rely on the Lokad hosted forecasting technology. The application is released as open-source and has been designed to be easily extended to be plugged into third party business applications.
Effective staff scheduling is a cornerstone of business profitability. Too much staff and money gets wasted, paying idle employees. Too few staff and customers get mad because of the poor service level. Optimal scheduling is achieved through workload forecasting.
Lokad Desktop Workload Forecasting has been released to solve this issue. The application delivers customizable workload reports that include both past workloads and forecasted workloads. The supported aggregation levels for the reports are hour, half-hour and quarter-hour. The forecasts are purely statistical and rely on the Lokad hosted forecasting technology.
Workload forecasting is best suited for industries requiring significant staff: call centers, retail, restaurants, hostels, ... Lokad helps to get an accurate match between future customer demand and scheduled staffing levels.
What is new in 1.0.0 software version? - initial release. What is expected in the future? Newly-made Lokad Desktop Workload Forecasting 1.1 be downloaded from current page, we also looking forward to unconfirmed 1.2 release build. You may download directly, estimated download time by ISDN or CDMA [~128 kbit/s] is 0:00:32. Just write the reviews of the Lokad Desktop Workload Forecasting. System requirements are .NET 2.0. The following languages are supported by Lokad Desktop Workload Forecasting: English.
