Ontiva Fusion Suite 1.0
Ontiva Fusion Suite 1.0 Real-time Sales And Customer...
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company`s online customers via chat or VOIP.
Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company`s total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale!
With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company`s operating costs.
The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base.
Please click on http://www. ontiva. com/features. asp for a complete list of features.
What is new in official Ontiva Fusion Suite 1.0 software version? - Unable to resolve 1.0 news. What is expected in the future? Newly-made Ontiva Fusion Suite 1.1 be downloaded from current page, we also looking forward to unconfirmed 1.2 release build. You may download directly, estimated download time by ADSL or EDGE [~1.8 Mbit/s] is 0:00:33. Just write the reviews of the Ontiva Fusion Suite. System requirements are unspecified. No guide or Ontiva Fusion Suite tutorial available. The following languages are supported by Ontiva Fusion Suite: English.