Polar Help Desk Free 4.1

Operating systemsOS : Windows 2000,Windows XP/2003/2008
Program licensingSoftware Licensing : Freeware
CreatedCreated : Feb 18, 2007
Size downloadDownload size : 9.49 MBytes
Program licensing
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Polar Help Desk Free 4.1 Web Based Help Desk For Smal...

Polar Help Desk Free by Polar is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.

Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models

Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures

What is new in official Polar Help Desk Free 4.1 software version? - This version has bugs fixed and some features, that lots of our customers requested, implemented. What is expected in the future? Newly-made Polar Help Desk Free 4.2 be downloaded from current page, we also looking forward to unconfirmed 4.3 release build. You may download PolarHelpDeskFree.zip directly, estimated download time by ADSL or EDGE [~1.8 Mbit/s] is 0:00:42. Just write the reviews of the Polar Help Desk Free. System requirements are Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2. Program has been scanned and verified by the several antivirus and anti-spyware applications and Polar Help Desk Free found to be clean. No guide or Polar Help Desk Free tutorial available. The following languages are supported by Polar Help Desk Free: English.

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