Web Based IBN HelpDesk 4.7.55
Web Based IBN HelpDesk 4.7.55 Web Based Help Desk Sof...
With Instant Business Network you get a unique program that enables both efficient collaboration and incident management within a single integrated environment.
IT departments, product departments, services departments or any organization with more than a couple of workers that routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from a single unified software application. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Key IBN HelpDesk Features
Internal and external incidents and requests handling
Automatic e-mail routing
Automatic assigning incidents to responsible users
Incident related To-Dos
Managing incidents via MS Outlook and Mozilla Thunderbird
Incident time tracking
Automatic alerts and notifications
Reports and statistics
Mediachase offers their clients a hosted version of Instant Business Network 4. 7 with the help of well-known and fully reliable Amazon web service – Elastic Compute Cloud (Amazon EC2). Now, our clients can enjoy all benefits of Amazon EC2 in addition to the capabilities of Instant Business Network.
Instant Business Network (IBN) is a web-based collaborative software, developed using . NET. The product consists of a web portal and a set of client tools that solve together a wide range of business tasks including project collaboration and management, incident management as well as time-tracking and reporting. IBN allows co-workers, team members, customers, and partners of a company to effectively collaborate and share information in the own online company’ s working portal.
The IBN On-Demand Service is a hosted version of Instant Business Network 4. 7. It comes with full help desk, time tracking and project management capabilities. Customer support via forums and email is included in all subscription plans.
Amazon EC2 provides a safe, reliable and fast repository to store data. Buying IBN on-demand plan our clients buy in fact a composition of the original Mediachase software and Amazon unique services, and enjoy a number of beneficial features:
Simplicity: Mediachase is fully responsible for installation and maintaining IBN portal, security and data backup. Customers can start working with IBN portal immediately, gradually adjusting it according to their specific needs and requirements.
Safety: Amazon EC2 provides web service interfaces to configure firewall settings that control network access.
Reliability and Fastness: Amazon EC2 offers a highly reliable environment. The service runs within Amazon’ s proven network infrastructure and datacenters. The Amazon EC2 Service Level Agreement commitment is 99. 95% availability.
Money Saving: Amazon EC2 passes on to hosted companies all the financial benefits of Amazon’ s scale. Clients pay a very low rate and really save their money.
Mediachase offers two ways of using IBN On-Demand in combination with Amazon services. With the first plan clients are hosted on Mediachase’ s server which is rented from Amazon. With the second plan, users are hosted on Amazon server directly having their own server with the full control over infrastructure. No matter what plan they choose, the clients can be sure that they are working with IBN in fully reliable and safe environment.
What is new in official Web Based IBN HelpDesk 4.7.55 software version? - New Release. What is expected in the future? Newly-made Web Based IBN HelpDesk 4.8 be downloaded from current page, we also looking forward to unconfirmed 4.9 release build. You may download Iibnhelpdesk_4.7.55.exe directly, estimated download time by ADSL2+ [~24.5 Mbit/s] is 0:00:10. Just write the reviews of the Web Based IBN HelpDesk. System requirements are Windows Server 2003/2008 SQL Server 2005/2008 .NET Framework 2.0 SP1 Internet Information Services. Program has been scanned and verified by the several antivirus and anti-spyware applications and Web Based IBN HelpDesk found to be clean. No guide or Web Based IBN HelpDesk tutorial available. The following languages are supported by Web Based IBN HelpDesk: English, Russian.