Web Help Desk Software for Mac OS X 9.1.24
WEB BASED HELP DESK SOFTWARE FOR MAC OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Windows Remote Desktop Connection
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
What is new in 9.1.24 software version? - Minor feature enhancements and bug fixes.. What is expected in the future? Newly-made Web Help Desk Software for Mac OS X 9.2 be downloaded from current page, we also looking forward to unconfirmed 9.3 release build. You may download WebHelpDesk-9.1.24.dmg directly, estimated download time by ADSL2+ [~24.5 Mbit/s] is 0:00:18. Just write the reviews of the Web Help Desk Software for Mac OS X. This shareware download was tested by DownloadRoute.com and received highest rating. System requirements are Mac OS X 10.4 :: Java 5, Standard Edition. Program has been scanned and verified by the several antivirus and anti-spyware applications and Web Help Desk Software for Mac OS X found to be clean. The following languages are supported by Web Help Desk Software for Mac OS X: English.
