download call center [59 articles found] (supplemental result)
Computer answering machine.
An advanced, yet simple-to-use
phone answering machine for your voice modem. All the features you`d expect are supported:
call monitoring and logging,
Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and
conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.
Live Communications - Voice over Internet Protocol, On January 24, 2008 updated, downloaded 49 times, file size is 2384Kb.
Call Center Server module for Terrasoft CRM.
Terrasoft Call Center Server is a separate module of popular Terrasoft
CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Live Communications - Voice over Internet Protocol, On January 22, 2008 updated, downloaded 36 times, file size is 10137Kb.
Your Conversational Answering Machine.
Answering Machine for scripting your own professional call center business scripts using a voice
modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation,
Speech Recognition and Synthesis.
Live Communications - Connection & Call Tools, On January 20, 2008 updated, downloaded 34 times, file size is 4545Kb.
Call volume forecasts, staffing optimization..
Don`t waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.
Economics - Taxes, On July 27, 2009 updated, downloaded 39 times, file size is 2239Kb.
Powerful affordable sales automation software.
Sell smart. Win more. Professional selling firepower from sixth generation, Outlook friendly
contact management/
sales automation software. Track, manage, and master all the details of each sale, contact, meeting, call, email, and letter. With selling insight you`ll be on time, on track, and on message for every deal you close. Microsoft .NET based. Pocket PC version available.
Economics - Calendars & Personal Managers, On January 23, 2008 updated, downloaded 76 times, file size is 11509Kb.
Audio recording system for phone or dictation.
Dictation Buddy is an
audio recording program primarily for voice and
phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.
Audio & Mp3 - Voice Tools, On July 3, 2007 updated, downloaded 44 times, file size is 809Kb.
CTI software for Panasonic PBX.
Rander is CTI software integrated with
Panasonic PBX. Rander brings together the two main communication tools: the
computer and the tele
phone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
Live Communications - Voice over Internet Protocol, On May 30, 2009 updated, downloaded 123 times, file size is 2660Kb.
Fax, voice and e-mail software for your PC.
COMMUNICATE! STANDARD v10.0 converts your PC into an intelligent message center making it intuitive and easy for you to communicate. Select who you want to reach, the method of delivery - fax,
e-mail or voice - and COMMUNICATE! sends the information the way you want. Create and send clear and professional faxes. COMMUNICATE! receives and tracks all inbound and outbound messages, giving business users the competitive edge in
communications.
Live Communications - Other Comms Programs, On January 23, 2008 updated, downloaded 59 times, file size is 39133Kb.
Ticker bar that can display any RSS feeds..
RSS stands for "Really Simple Syndication" a common XML standard that allows receiving free
news sources such as headlines, breaking news, finance data, weather information or blogs on demand over the Internet. RSScrawler displays your favorite RSS news
feeds as a flicker-free ticker bar on your Windows
Desktop. RSScrawler keeps you always informed in the same way as those ticker bars known from various TV stations. Never miss any breaking news!
Live Communications - Other Comms Programs, On January 31, 2008 updated, downloaded 50 times, file size is 1726Kb.
Feature rich Web Enabled CRM Software.
DEKSI
CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 41 times, file size is 39577Kb.
Speak in English effectively on the telephone.
English is the language of business communication the world over. PublicSoft
Telephone English will help you improve your communication over the phone by helping you speak better English on the telephone. You will learn key phrases and replies that are used in everyday situations in the business world. You will learn how to finalize deals, place orders, receive and place complaints, take down and leave messages, in international pronounciation.
My Hobby & Education - Dicts & Translators, On January 31, 2008 updated, downloaded 42 times, file size is 49348Kb.
Creative TextFX v2- Flash Text FX Component.
With Creative TextFX v2 you can create stunning text effects in FLASH. This
Flash component gives you access to more than 300 predefined text effects that are customizable from the user interface or directly with ActionScript elements - properties, methods, constructor parameters and events - thoroughly documented in the complete product manual or in the Contextual Help.
Web Design - Flash Tools, On October 27, 2009 updated, downloaded 22 times, file size is 16464Kb.
Customer Relatioship Management System.
FTrack is Small Business Multi-lingual Customer Relationship Management System (
CRM) with a Help Desk Management System. Includes Products and Services Definition, Marketing Campaigns, Mailings,
Sales Opportunities, Quotations, Sales Orders, Invoices, Pyments, Phone Call Management, Call Center, Help Desk, Service Requests, Assets, Service Contracts, Purchase Orders, Stock Management, everything integrated with Outlook
Economics - Other Marketing Progs, On April 5, 2008 updated, downloaded 43 times, file size is 16666Kb.
Recording Unix-based VoIP PBX (bootable CD).
PBXpress is a replacement of traditional PBX in the new era - the era of the Internet. All of your phones are connected and provisioned via an IP network, your calls can be delivered to any place on Earth via Internet at a fraction of the usual cost, and all system configuring is done from your web browser! In addition to new exciting features, PBXpress offers the reliability of good old telephony service and the possibility to record calls.
Live Communications - Voice over Internet Protocol, On January 22, 2008 updated, downloaded 49 times, file size is 115840Kb.
CallerID detection and display.
WhoCalls will use your modem to detect the
CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.
Economics - Office Docs & Spreadsheets, On September 27, 2009 updated, downloaded 57 times, file size is 2677Kb.
Multi-line fax and voice software for your PC.
Turn your PC into a powerful multi-tasking
communications manager. COMMUNICATE! DELUXE provides multi-line support for voice and fax messaging as well as providing video motion detection and notification, video/audio
e-mail, a comprehensive message center that allows you to create a customer specific communications history and remote administration. Its the all-in-one communications solution for your small business needs.
Live Communications - Voice over Internet Protocol, On January 15, 2008 updated, downloaded 30 times, file size is 25893Kb.
Call Recording Machine ,Record Calls.
Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides
CLI Audio & Mp3 - Voice Tools, On January 31, 2008 updated, downloaded 30 times, file size is 2662Kb.
Ebook on Golf Driving Tips.
Ebook on
Golf Driving Tips. The golf driver or driving swing is a major part of a golf game, especially when you want to use the golf driver to hit that ball up the fairway as far as you can.
But does your golf driver or golf driving swing do the job that you want it too? Are you hitting the golf ball as far as you possibly could, when you use the golf driver?
My Hobby & Education - Recreation & Sports, On January 19, 2008 updated, downloaded 40 times, file size is 203Kb.
Automated or manual file transfer.
PyroTrans is an
EuroFile transfer package (client, server and batch mode), that allows users to manually or automatically exchange files between computers which are connected via
ISDN,
Modem or Internet. The product is targeted at software developers, users and companies who require easy and reliable file transfer, either manually or controlled by other software. The product is typically used to exchange files between company and field staff.
Computer Networking - File Sharing Programs, On November 22, 2008 updated, downloaded 24 times, file size is 3291Kb.
Track and manage customer requests.
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For
help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Economics - Other Marketing Progs, On February 19, 2009 updated, downloaded 33 times, file size is 5343Kb.