download help desk [23 articles found]
Windows Desktop and Web Ready Help Desk.
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 74 times, file size is 26828Kb.
Help desk software and PC Auditing.
Help desk software solutions from site
helpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 37 times, file size is 292Kb.
Easy to use client server help desk system.
A comprehensive windows and web based help desk system. Utilizes MS
SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements.
Economics - Other Marketing Progs, On January 31, 2008 updated, downloaded 26 times, file size is 5843Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 32 times, file size is 9722Kb.
hardware/software inventory, helpdesk.
SysAid provides extensive
Helpdesk, Knowledgebase,
Asset Management,
Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. SysAid comes with standardized templates to help you get started right away, or fully customizable options to meet your day-to-day IT needs.
Economics - Stocks & Trading, On May 22, 2009 updated, downloaded 52 times, file size is 51505Kb.
An easy to use yet comprehensive IT Help Desk.
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 24 times, file size is 9777Kb.
Web based help desk for small businesses..
Polar Help Desk is a
web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 28 times, file size is 9444Kb.
Comprehensive help desk software.
Comprehensive
trouble ticket tracking software for IT and/or customer support
desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
Economics - Other Marketing Progs, On May 29, 2009 updated, downloaded 36 times, file size is 56832Kb.
Web-based help desk software solution..
Help Desk for IIS is a
web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don`t need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Economics - Other Marketing Progs, On January 17, 2008 updated, downloaded 29 times, file size is 4208Kb.
Akeni Help Desk Assistant Akeni Enterprise IM.
Akeni Help Desk Assistant can be used with Akeni Enterprise
Instant Messaging IM. Help Desk Assistant is a feature rich
live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
Live Communications - Messengers & Chat, On January 15, 2008 updated, downloaded 42 times, file size is 10839Kb.
Easy to use helpdesk softwa - sensibly priced.
Easy to use
helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 28 times, file size is 5089Kb.
QUAD Help Desk Pro 2006 Simple and Effective.
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
Economics - Other Marketing Progs, On January 20, 2008 updated, downloaded 27 times, file size is 7276Kb.
Sinergia is an open source help desk.
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia`s business logic is implemented using Windows
Workflow Foundation.
Economics - Other Marketing Progs, On January 18, 2008 updated, downloaded 32 times, file size is 4498Kb.
The Help Desk Toolkit.
The Help
Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
Economics - Other Marketing Progs, On January 23, 2008 updated, downloaded 40 times, file size is 4385Kb.
Affordable, multi-user workshop Help Desk.
Service Log is a multi-user
workshop help desk application, that is affordable, simple to install, and easy to use.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
Coding Software - Help Authoring, On December 5, 2006 updated, downloaded 26 times, file size is 10107Kb.
Manage user support requests.
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Computer Networking - Remote PC Management, On April 14, 2008 updated, downloaded 36 times, file size is 929Kb.
Web based Help Desk Software for Windows.
The
Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Sys Utils - Operating System Maintenance, On April 28, 2009 updated, downloaded 67 times, file size is 80896Kb.
Web based Help Desk Software for Mac OS X.
The
Web Help Desk software for
Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Economics - Other Marketing Progs, On April 29, 2009 updated, downloaded 82 times, file size is 55296Kb.
Free help desk software for Windows Server.
No expiration, no ads, just free. The free help desk software edition of
Web Help Desk for
Microsoft Windows offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Economics - Other Marketing Progs, On May 12, 2009 updated, downloaded 27 times, file size is 80896Kb.
Help Desk Software, Asset Management software.
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee
Economics - Other Marketing Progs, On October 24, 2009 updated, downloaded 12 times, file size is 132362Kb.