download help desk [103 articles found]
Easy to use helpdesk softwa - sensibly priced.
Easy to use
helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Business & Finance - Other, On January 16, 2008 updated, downloaded 0 times, file size is 5089Kb.
Lotus Notes Help Desk.
VI Service Desk is a comprehensive, cost effective
Lotus Notes Help Desk solution that features
Asset Management,
Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements.
Business & Finance - Other, On January 20, 2008 updated, downloaded 0 times, file size is 3743Kb.
Web based help desk for small businesses..
Polar Help Desk is a
web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Business & Finance - Other, On January 19, 2008 updated, downloaded 0 times, file size is 9444Kb.
Web-based help desk software solution..
Help Desk for IIS is a
web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don`t need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Business & Finance - Other, On January 17, 2008 updated, downloaded 0 times, file size is 4208Kb.
Sinergia is an open source help desk.
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia`s business logic is implemented using Windows
Workflow Foundation.
Business & Finance - Other, On January 18, 2008 updated, downloaded 0 times, file size is 4498Kb.
The Help Desk Toolkit.
The
Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
Business & Finance - Other, On January 23, 2008 updated, downloaded 0 times, file size is 4385Kb.
Manage user support requests.
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Network & Internet - Remote Computing, On April 14, 2008 updated, downloaded 2 times, file size is 929Kb.
Help desk software and PC Auditing.
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the
helpdesk. integrates with leading PC auditing and asset management tools.
Business & Finance - Other, On January 19, 2008 updated, downloaded 0 times, file size is 292Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured help desk
software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 0 times, file size is 9722Kb.
An easy to use yet comprehensive IT Help Desk.
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
Business & Finance - Other, On January 16, 2008 updated, downloaded 0 times, file size is 9777Kb.
Comprehensive help desk software.
Comprehensive
software for
help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract
tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
Business & Finance - Other, On May 15, 2008 updated, downloaded 0 times, file size is 55972Kb.
Windows Desktop and Web Ready Help Desk.
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Business & Finance - Other, On February 1, 2008 updated, downloaded 0 times, file size is 26828Kb.
Easy to use client server help desk system.
A comprehensive windows and web based help desk system. Utilizes MS
SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements.
Business & Finance - Other, On January 31, 2008 updated, downloaded 0 times, file size is 5843Kb.
hardware/software inventory, helpdesk.
SysAid is
software for organizations` IT (Information Technology)
departments. It provides
asset management and
monitoring, automatically scanning the
organization`s
network, listing and testing its machines. SysAid Help Desk Software provides
details on each machine (its
hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
Business & Finance - Investment Tools, On January 18, 2008 updated, downloaded 1 times, file size is 51505Kb.
Akeni Help Desk Assistant Akeni Enterprise IM.
Akeni Help Desk Assistant can be used with Akeni Enterprise
Instant Messaging IM. Help Desk Assistant is a feature rich
live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
Communications - Messengers & Chat, On January 15, 2008 updated, downloaded 0 times, file size is 10839Kb.
QUAD Help Desk Pro 2006 Simple and Effective.
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
Business & Finance - Other, On January 20, 2008 updated, downloaded 0 times, file size is 7276Kb.
Affordable, multi-user workshop Help Desk.
Service Log is a multi-user
workshop help desk application, that is affordable, simple to install, and easy to use.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
Software Development - Help Tools, On December 5, 2006 updated, downloaded 0 times, file size is 10107Kb.
Affordable web based Help Desk software.
Web Help Desk is an affordable and intuitive web based help desk
software, including: Incident Management -
Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase
service desk productivity and
customer support satisfaction with Web Help Desk.
System Utilities - System Maintenance, On June 7, 2008 updated, downloaded 0 times, file size is 77824Kb.
Affordable web based Help Desk software.
Web Help Desk is an affordable and intuitive web based help desk
software, including: Incident Management -
Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase
service desk productivity and
customer support satisfaction with Web Help Desk.
Business & Finance - Other, On June 7, 2008 updated, downloaded 2 times, file size is 52224Kb.
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA,
NetSupport Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Business & Finance - Other, On January 15, 2008 updated, downloaded 1 times, file size is 49Kb.