download help desk [105 articles found]

Bundle of time related programs and utilities.
TimeRanger lets you define any type and any number of events to be timed. It will
alert you visually and audibly or run any program when events reach due time. The "Atomic Time" option keeps your system clock aligned with the time server of your choice, over the Internet. "Account Keeper" keeps track and cumulates every second spent doing any user defined task. "
Sound Maker" lets you create alarm sounds for your Internal speaker and much more.
Network & Internet - Timers & Time Synchronising, On January 17, 2008 updated, downloaded 9 times, file size is 1300Kb.

Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your
help desk with
online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more...
Business & Finance - Project Management & Presentations, On January 24, 2008 updated, downloaded 7 times, file size is 15612Kb.


Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Network & Internet - Other Network Tools, On January 21, 2008 updated, downloaded 5 times, file size is 32060Kb.


Free live chat software for websites.
Free
live chat software for online
sales and
support teams. Increase sales, improve
customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Web Design - Web Design & Other Tools, On January 23, 2008 updated, downloaded 4 times, file size is 4263Kb.


Calculate biorhythms - multilingual printouts.
Easy Biorhythms calculates the high, low & critical periods of your biorhythms to give you an indepth look at what`s in store for you.
Charts can be printed out in Dutch, English, German, French, Italian, Indonesian, Spanish, Italian & Portuguese. Build a second income by selling biorhythm charts at psychic fairs, flea markets, office & private parties, on-line., etc., etc. Easy Biorhythms is free to use for the 30-day evaluation period.
Hobby & Education - Astrology & Biorhythms, On January 15, 2008 updated, downloaded 5 times, file size is 3826Kb.


Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 9 times, file size is 42365Kb.

Integrated PM, Collaboration and Help Desk.
The Mediachase Instant Business Network Software is a powerful
collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.
Business & Finance - Calendars & Personal Managers, On January 26, 2008 updated, downloaded 6 times, file size is 31250Kb.

Help desk software asset manamagement system.
Business & Finance - Other, On January 21, 2008 updated, downloaded 6 times, file size is 24602Kb.

Help desk software asset manamagement system.
Business & Finance - Other, On January 16, 2008 updated, downloaded 5 times, file size is 22908Kb.

Service management software.
NewWayService is incontestably the complete software solution you need for your
service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage
work orders, banks of hours,
schedule, a
knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Business & Finance - Project Management & Presentations, On August 20, 2008 updated, downloaded 6 times, file size is 50853Kb.


Project management and issue tracking.
Araxis Ketura is a different approach to
project management and
issue (
bug/
defect)
tracking. Organize your
work. Track
time. Manage customer requests and other work issues.
Schedule and deliver your
team projects on time and within budget. Ketura incorporates sophisticated schedule prediction capabilities. It is suitable for managing and
scheduling a wide range of projects and activities, especially where requirements and goals change significant
Business & Finance - Project Management & Presentations, On July 4, 2008 updated, downloaded 5 times, file size is 428352Kb.


Explain software with your own animated demos.
Explain software, PC-applications, websites and products with your own animated demos, simulations and tutorials.
Turbodemo uses an intelligent technique for capturing Screenshots which allows it to reproduce actions such as the movement of a mouse cursor. These Screenshots can be worked on afterwards as slides using many different effects. The
video can be compiled in different formats and published on the Web, CDs, as well as documentation.
Graphics & Design - Screen Capture, On January 21, 2008 updated, downloaded 6 times, file size is 14347Kb.

Recover passwords that have been randomized.
The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.
Security & Privacy - Password Managers, On January 20, 2008 updated, downloaded 6 times, file size is 6557Kb.

Transparent password synchronization: Windows.
Server-to-Server Password Synchronizer keeps a group of accounts/
passwords in sync between any mixture of
Windows NT, Windows
2000, Windows XP and Server
2003 as well IBM OS/2, LAN Server. Operations are performed by a single workstation/server that has been loaded with Server-to-Server Password Synchronizer - no client modifications are needed.
System Utilities - System Maintenance, On January 15, 2008 updated, downloaded 5 times, file size is 6246Kb.

Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your
help desk with
online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more...
Business & Finance - Project Management & Presentations, On January 21, 2008 updated, downloaded 5 times, file size is 15611Kb.

Online tool to handle your support questions.
The
ATAF-
Support program is a FREE online web
database application that can handle online support request.
ATAF-support run on
IIS 4.0/5.0 server or a Linux server with
Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Web Design - ASP & PHP, On January 19, 2008 updated, downloaded 6 times, file size is 49Kb.

Windows systems management & reporting.
Windows
network management & help desk tool with many features such as:
-
Remote Control
-Process Control
-Wake On LAN (
WOL)
-
Shutdown Tool
-
WMI Tool
-Health monitor
-
Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
Business & Finance - Other, On January 31, 2008 updated, downloaded 5 times, file size is 3785Kb.


Copy any of 1000s of fields to the Clipboard.
This is a handy time saving Program if you are involved in disseminating information or [Canned Messages], such as from a Help Desk or providing Tech-Support. There are 33 text fields per page or project. You can have as many pages as you want. You can have 1000s of fields if you wish. Any one of these 1000s of fields can be easily copied into the Windows clipboard using the [
Copy] button found just to the left of said field.
System Utilities - Clipboard Tools, On August 25, 2008 updated, downloaded 5 times, file size is 349Kb.


Customer Relatioship Management System.
FTrack is Small Business Multi-lingual Customer Relationship Management System (
CRM) with a Help Desk Management System. Includes Products and Services Definition,
Marketing Campaigns, Mailings,
Sales Opportunities, Quotations, Sales Orders, Invoices, Pyments, Phone Call Management,
Call Center, Help Desk, Service Requests, Assets, Service Contracts, Purchase Orders, Stock Management, everything integrated with Outlook
Business & Finance - Other, On April 5, 2008 updated, downloaded 6 times, file size is 16666Kb.

Screen recorder to make software demos.
Wondershare DemoCreator records exactly what users see on a computer screen, what they say, and how they interact with PowerPoint or any Windows-based application or Web site. End users can then add the interactive content to the movies with annotations, cursor moves, voice-overs, animations, user interactions, and more. Users can even export recorded screens as AVI video and upload to Youtube for promoting and marketing products.
Business & Finance - Project Management & Presentations, On September 1, 2008 updated, downloaded 5 times, file size is 6329Kb.