download help desk [107 articles found]


Real-time spell check & speed typing software.
Type more accurately and much faster with this OS-level real time
spell check and speed
typing software. It can learn and adapt itself to your keyboarding habits, spell check and automatically correct
spelling mistakes as you type, automate difficult and repetitive typing tasks, and apply several other innovative solutions to protect you from making unwanted typos and save you lots of time, giving you accurate and fast typing in all applications.
Marketing & Office - Office Suites & Tools, On May 9, 2008 updated, downloaded 4 times, file size is 3032Kb.

Issue Control Help Desk Software.
Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Marketing & Office - Other, On January 19, 2008 updated, downloaded 8 times, file size is 11230Kb.

Freeware, multi-user HelpDesk applications.
CentreDesk is a
freeware multi-user
helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Marketing & Office - Other, On October 3, 2008 updated, downloaded 9 times, file size is 25272Kb.

Build error free user manuals quickly..
Create error free, crystal clear manuals in little more time than it takes to perform the task youÂ’re documenting. No more switching between a word processor, an image editor and the task at hand. Document a task as you perform it!
Quickly build a step-by-step instruction manual with embedded screen captures for your users. The resulting HTML manual can be used immediately, or imported into Word or any HTML aware editor for further editing.
Coding Software - Help Tools, On January 19, 2008 updated, downloaded 2 times, file size is 1056Kb.


FREE 100% Browser Based Help Desk System.
versaSRS Help Desk provides a flexible and scalable solution for managing
service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style `look and feel`.
Marketing & Office - Other, On May 31, 2008 updated, downloaded 11 times, file size is 9951Kb.
Quality service management software..
The DataTrack System is an affordable, web enabled service and
support management system designed for call centers, help desks,
customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Marketing & Office - Other, On February 4, 2008 updated, downloaded 8 times, file size is 4505Kb.

NetSupport Manager PC Remote Control Software.
Perform
remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC
remote control software. Provides speedy, secure
remote PC access, dynamic inventory, automated scripting and more.
Computer Networking - Remote Computing, On January 22, 2008 updated, downloaded 11 times, file size is 28975Kb.


CRM email support tracking.
Customer Relationship Management Solution ,
Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
Marketing & Office - Other, On January 22, 2008 updated, downloaded 5 times, file size is 290Kb.


Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 23, 2008 updated, downloaded 10 times, file size is 14381Kb.

Web Based Help Desk Software: issues.
Jitbit Help-
Desk -
ASP.NET-based customer support and
knowledge-
base software. Jitbit HelpDesk is a web based help desk software (also called "
trouble ticket software" or "
issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.
Marketing & Office - Other, On July 14, 2008 updated, downloaded 3 times, file size is 542Kb.


Free live chat software for websites.
Free
live chat software for online
sales and
support teams. Increase sales, improve
customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Web Design - Web Design & Other Tools, On March 25, 2008 updated, downloaded 5 times, file size is 6264Kb.


IT Asset Discovery, Tracking and Helpdesk.
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
Marketing & Office - Other, On January 16, 2008 updated, downloaded 6 times, file size is 88627Kb.


Bug Registry is a best tracking tool..
Bug tracking is supposed to save you money. Tracking bugs and feature requests is an important part of software development. The earlier and quicker bugs are resolved, the lower your development cost and the higher your quality.
Bug Registry puts improved quality, communication, and reporting within reach. Bug Registry is more than just an easy-to-use
bug tracking program - it`s a powerful quality control tool for software development teams.
Coding Software - Tools & Source Editors, On January 22, 2008 updated, downloaded 2 times, file size is 1905Kb.

Macros - Help Desk Reply Automation and Macro.
Macros - Help Desk Reply Automation and
Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Marketing & Office - Other, On February 1, 2008 updated, downloaded 4 times, file size is 975Kb.

Multi-faceted Client/Server CRM Software..
Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for
contact management, customer service,
time tracking, and electronic communication.
Free for personal use. Multi-user licenses are available.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.
Marketing & Office - Other, On January 21, 2008 updated, downloaded 4 times, file size is 27130Kb.

Comprehensive, but Easy to Use.
Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don`t let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.
Marketing & Office - Project Management & Presentations, On January 31, 2008 updated, downloaded 3 times, file size is 9972Kb.

Help Desk Web Based Password Reset Console.
The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account password & account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their
passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...
Privacy Protection & Security - Password Managers, On January 21, 2008 updated, downloaded 6 times, file size is 16619Kb.

Instant File Recovery and Data Protection.
Undelete 5 Server Edition provides real-time
data protection that allows files to be recovered instantly in the same state they were at the time they were deleted. It can even recover older, saved over versions of Microsoft Word, Excel and PowerPoint files!
Sys Utils - System Maintenance, On January 31, 2008 updated, downloaded 1 times, file size is 14019Kb.

Disk Performance Analyzer for Networks (DPAN).
DPAN is a free tool allowing you to monitor fragmentation across a network quickly and easily.With DPAN 2.0 you can identify
performance bottlenecks, scan systems from one access point, and pinpoint system problems before they become help desk headaches. Now with DPAN 2.0 you no longer have to guess how much fragmentation is affecting the systems in your network. Zero in on performance-robbing fragmentation.
Sys Utils - System Maintenance, On February 16, 2008 updated, downloaded 5 times, file size is 35058Kb.

School, club, and studio management software.
BlueSmart is hands-down the best & most affordable software for managing all types of schools & studios. Its clean interface makes it remarkably easy to use, but it offers all the tools you`ll need to run your school smoothly and efficiently. Major features: student records & attendance, scheduling, test/event organization, financial reports, form letters, inventory management, gradebook, custom data creation, tuition, in-house EFTs, + much more.
Marketing & Office - Other, On October 3, 2008 updated, downloaded 8 times, file size is 9169Kb.