download help desk application [36 articles found] (supplemental result)
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.
Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 49 times, file size is 42365Kb.
Integrated PM, Collaboration and Help Desk.
The Mediachase Instant Business Network Software is a powerful
collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and
Help Desk Software to help your company grow fast.
Economics - Calendars & Personal Managers, On January 26, 2008 updated, downloaded 36 times, file size is 31250Kb.
HelpDesk Software.
FastRequest
Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or
help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
Web Design - Web Design & Other Tools, On April 12, 2009 updated, downloaded 64 times, file size is 53882Kb.
Recover passwords that have been randomized.
The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.
Privacy Protection & Security - Password Managers, On January 20, 2008 updated, downloaded 38 times, file size is 6557Kb.
Online tool to handle your support questions.
The
ATAF-
Support program is a FREE online web
database application that can handle online support request.
ATAF-support run on
IIS 4.0/5.0 server or a Linux server with Chilli
ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Web Design - ASP & PHP, On January 19, 2008 updated, downloaded 42 times, file size is 49Kb.
Copy any of 1000s of fields to the Clipboard.
This is a handy time saving Program if you are involved in disseminating information or [Canned Messages], such as from a Help Desk or providing Tech-Support. There are 33 text fields per page or project. You can have as many pages as you want. You can have 1000s of fields if you wish. Any one of these 1000s of fields can be easily copied into the Windows clipboard using the [
Copy] button found just to the left of said field.
Sys Utils - Clipboard Utilities, On November 12, 2009 updated, downloaded 49 times, file size is 349Kb.
FREE Help Desk and network management program.
Inventory Manager is a FREE Help Desk and
network management program for Windows 95/98/2000/ME/NT.
Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
Computer Networking - Other Network Tools, On January 15, 2008 updated, downloaded 47 times, file size is 15081Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.
Save your time with ACU.
ACU is powerful clipboard extender. It saves time and makes you more productive by adding
advanced clipboard functions. It`s an application that captures everything you copy and
paste, stores all your frequently used data, and lets you paste back into any document you may be working on, with a minimal number of clicks or keystrokes. ACU is compatible with all Windows applications...
Sys Utils - Clipboard Utilities, On January 16, 2008 updated, downloaded 17 times, file size is 1218Kb.
A Windows and Web Help Desk for under $200.
Problem Solved! 4.6 is a comprehensive but easy to use
help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
Economics - Other Marketing Progs, On January 22, 2008 updated, downloaded 16 times, file size is 6152Kb.
Web Based Help Desk Software.
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Coding Software - Help Authoring, On August 24, 2009 updated, downloaded 8 times, file size is 31980Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 19, 2008 updated, downloaded 32 times, file size is 14182Kb.
Issue Control Help Desk Software.
Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 20 times, file size is 11230Kb.
Freeware, multi-user HelpDesk applications.
CentreDesk is a
freeware multi-user
helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of
Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Economics - Other Marketing Progs, On April 30, 2009 updated, downloaded 38 times, file size is 25272Kb.
FREE 100% Browser Based Help Desk System.
versaSRS
Help Desk provides a flexible and scalable solution for managing
service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style `look and feel`.
Economics - Other Marketing Progs, On May 31, 2008 updated, downloaded 39 times, file size is 9951Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 23, 2008 updated, downloaded 30 times, file size is 14381Kb.
Web Based Help Desk Software: issues.
Jitbit Help-
Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "
issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.
Economics - Other Marketing Progs, On November 4, 2009 updated, downloaded 31 times, file size is 542Kb.
Macros - Help Desk Reply Automation and Macro.
Macros -
Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly
typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 20 times, file size is 975Kb.