download help desk application [34 articles found]
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA,
NetSupport Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On January 15, 2008 updated, downloaded 21 times, file size is 49Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 16 times, file size is 42365Kb.
Integrated PM, Collaboration and Help Desk.
The Mediachase Instant Business Network Software is a powerful
collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and
Help Desk Software to help your company grow fast.
Economics - Calendars & Personal Managers, On January 26, 2008 updated, downloaded 14 times, file size is 31250Kb.
FastRequest- Work order, Help desk & Web form.
FastRequest- All in one:
Work order &
help desk &
web form software. The first Work Order software or help desk software to allow the creation of customized Web forms for request
online service (check boxes, combo box, text box, cases of options, etc…). You can create your own service requests form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network.
Web Design - Web Design & Other Tools, On September 18, 2008 updated, downloaded 25 times, file size is 48019Kb.
Recover passwords that have been randomized.
The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.
Privacy Protection & Security - Password Managers, On January 20, 2008 updated, downloaded 15 times, file size is 6557Kb.
Online tool to handle your support questions.
The
ATAF-
Support program is a FREE online web
database application that can handle online support request.
ATAF-support run on
IIS 4.0/5.0 server or a Linux server with
Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Web Design - ASP & PHP, On January 19, 2008 updated, downloaded 11 times, file size is 49Kb.
Copy any of 1000s of fields to the Clipboard.
This is a handy time saving Program if you are involved in disseminating information or [Canned Messages], such as from a Help Desk or providing Tech-Support. There are 33 text fields per page or project. You can have as many pages as you want. You can have 1000s of fields if you wish. Any one of these 1000s of fields can be easily copied into the Windows clipboard using the [
Copy] button found just to the left of said field.
Sys Utils - Clipboard Utilities, On October 25, 2008 updated, downloaded 13 times, file size is 349Kb.
Screen recorder to make software demos.
Wondershare DemoCreator records exactly what users see on a computer screen, what they say, and how they interact with PowerPoint or any Windows-based application or Web site. End users can then add the interactive content to the movies with annotations, cursor moves, voice-overs, animations, user interactions, and more. Users can even export recorded screens as AVI video and upload to Youtube for promoting and marketing products.
Economics - Planners & PPT Presentation, On October 28, 2008 updated, downloaded 12 times, file size is 8550Kb.
FREE Help Desk and network management program.
Inventory Manager is a FREE Help Desk and
network management program for Windows 95/98/2000/ME/NT.
Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
Computer Networking - Other Network Tools, On January 15, 2008 updated, downloaded 11 times, file size is 15081Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 12 times, file size is 1207Kb.
Save your time with ACU.
ACU is powerful
clipboard extender. It saves time and makes you more productive by adding
advanced clipboard functions. It`s an application that captures everything you
copy and
paste, stores all your frequently used data, and lets you paste back into any document you may be working on, with a minimal number of clicks or keystrokes. ACU is compatible with all Windows applications...
Sys Utils - Clipboard Utilities, On January 16, 2008 updated, downloaded 6 times, file size is 1218Kb.
A Windows and Web Help Desk for under $200.
Problem Solved! 4.6 is a comprehensive but easy to use
help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
Economics - Other Marketing Progs, On January 22, 2008 updated, downloaded 5 times, file size is 6152Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 19, 2008 updated, downloaded 9 times, file size is 14182Kb.
Issue Control Help Desk Software.
Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 9 times, file size is 11230Kb.
Freeware, multi-user HelpDesk applications.
CentreDesk is a
freeware multi-user
helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of
Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Economics - Other Marketing Progs, On October 3, 2008 updated, downloaded 12 times, file size is 25272Kb.
FREE 100% Browser Based Help Desk System.
versaSRS
Help Desk provides a flexible and scalable solution for managing
service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style `look and feel`.
Economics - Other Marketing Progs, On May 31, 2008 updated, downloaded 14 times, file size is 9951Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 23, 2008 updated, downloaded 13 times, file size is 14381Kb.
Web Based Help Desk Software: issues.
Jitbit Help-
Desk -
ASP.NET-
based customer support and
knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "
trouble ticket software" or "
issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.
Economics - Other Marketing Progs, On July 14, 2008 updated, downloaded 6 times, file size is 542Kb.
Macros - Help Desk Reply Automation and Macro.
Macros -
Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly
typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 5 times, file size is 975Kb.
Multi-faceted Client/Server CRM Software..
Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for
contact management, customer service,
time tracking, and electronic communication.
Free for personal use. Multi-user licenses are available.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.
Economics - Other Marketing Progs, On January 21, 2008 updated, downloaded 7 times, file size is 27130Kb.