download help desk management [73 articles found] (supplemental result)
hardware/software inventory, helpdesk.
SysAid provides extensive
Helpdesk, Knowledgebase,
Asset Management,
Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. SysAid comes with standardized templates to help you get started right away, or fully customizable options to meet your day-to-day IT needs.
Economics - Stocks & Trading, On May 22, 2009 updated, downloaded 52 times, file size is 51505Kb.
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.
Windows Desktop and Web Ready Help Desk.
A
help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 74 times, file size is 26828Kb.
Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.
Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.
Help desk software and PC Auditing.
Help desk software solutions from site
helpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 37 times, file size is 292Kb.
Integrated PM, Collaboration and Help Desk.
The Mediachase Instant Business Network Software is a powerful
collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and
Help Desk Software to help your company grow fast.
Economics - Calendars & Personal Managers, On January 26, 2008 updated, downloaded 36 times, file size is 31250Kb.
Help desk software asset manamagement system.
Powerful and easy-to-use
asset management and help desk
tracking software. Consolidate your
computer hardware and software information: computer name, OS, peripherals,
serial and asset id numbers. Search by virtually any critera.
Economics - Other Marketing Progs, On January 21, 2008 updated, downloaded 48 times, file size is 24602Kb.
Help desk software asset manamagement system.
Powerful and easy-to-use
asset management and help desk
tracking software. Consolidate your
computer hardware and software information: computer name, OS, peripherals,
serial and asset id numbers. Search by virtually any critera.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 40 times, file size is 22908Kb.
Service management software.
NewWay
Service is incontestably the complete software solution you need for your service
management. Whatever your industry,
NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage
work orders, banks of hours,
schedule, a
knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Economics - Planners & PPT Presentation, On November 25, 2009 updated, downloaded 43 times, file size is 66450Kb.
Project management and issue tracking.
Araxis Ketura is a different approach to
project management and issue (bug/defect) tracking. Organize your work. Track time. Manage customer requests and other work issues. Schedule and deliver your
team projects on time and within budget. Ketura incorporates sophisticated schedule prediction capabilities. It is suitable for managing and
scheduling a wide range of projects and activities, especially where requirements and goals change significant
Economics - Planners & PPT Presentation, On July 8, 2009 updated, downloaded 44 times, file size is 45692Kb.
HelpDesk Software.
FastRequest
Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or
help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
Web Design - Web Design & Other Tools, On April 12, 2009 updated, downloaded 64 times, file size is 53882Kb.
Explain software with your own animated demos.
Explain software, PC-applications, websites and products with your own animated
demos, simulations and
tutorials.
Turbodemo uses an intelligent technique for capturing
Screenshots which allows it to reproduce actions such as the movement of a mouse cursor. These
Screenshots can be worked on afterwards as
slides using many different effects. The video can be compiled in different formats and published on the Web, CDs, as well as documentation.
Graphics & Design - Capturing Desktop, On January 21, 2008 updated, downloaded 47 times, file size is 14347Kb.
Windows systems management & reporting.
Windows
network management &
help desk tool with many features such as:
-
Remote Control
-Process Control
-Wake On LAN (
WOL)
-
Shutdown Tool
-
WMI Tool
-Health monitor
-
Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
Economics - Other Marketing Progs, On January 31, 2008 updated, downloaded 39 times, file size is 3785Kb.
Customer Relatioship Management System.
FTrack is Small Business Multi-lingual Customer Relationship Management System (
CRM) with a Help Desk Management System. Includes Products and Services Definition, Marketing Campaigns, Mailings,
Sales Opportunities, Quotations, Sales Orders, Invoices, Pyments, Phone Call Management,
Call Center, Help Desk, Service Requests, Assets, Service Contracts, Purchase Orders, Stock Management, everything integrated with Outlook
Economics - Other Marketing Progs, On April 5, 2008 updated, downloaded 43 times, file size is 16666Kb.
HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Other Network Tools, On December 19, 2008 updated, downloaded 51 times, file size is 37002Kb.
FREE Help Desk and network management program.
Inventory Manager is a FREE Help Desk and
network management program for Windows 95/98/2000/ME/NT.
Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
Computer Networking - Other Network Tools, On January 15, 2008 updated, downloaded 47 times, file size is 15081Kb.
Customer Service software with video and VoIP.
Vue
Chat Personal Edition enables a
web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful
CRM (Customer Relationship Management) functions.
VueChat Customer Service includes
Server,
Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 50 times, file size is 3402Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.
roomMaster 2000 Hotel Management Software.
The standard edition of roomMaster 2000
hotel software system contains all the features required to run small hotels with limited features :
Advance reservations and deposits handling
Group blocks
Emailing/Printing of confirmation letters
Reception / Front Desk – check-in, check-out, billing, multiple folio’s per guest
Daily banking, Shift changing and financial audit trails
Housekeeping, Lost and found and Maintenance
Economics - Taxes, On January 18, 2008 updated, downloaded 30 times, file size is 19968Kb.