download help desk software [67 articles found]
CRM email support tracking.
Customer Relationship Management Solution ,
Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
Economics - Other Marketing Progs, On January 22, 2008 updated, downloaded 8 times, file size is 290Kb.
hardware/software inventory, helpdesk.
SysAid is software for organizations` IT (Information Technology)
departments. It provides
asset management and
monitoring, automatically scanning the
organization`s
network, listing and testing its machines. SysAid Help Desk Software provides
details on each machine (its
hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
Economics - Stocks & Trading, On January 18, 2008 updated, downloaded 13 times, file size is 51505Kb.
Web Based Help Desk Software: issues.
Jitbit Help-
Desk -
ASP.NET-
based customer support and
knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "
trouble ticket software" or "
issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.
Economics - Other Marketing Progs, On July 14, 2008 updated, downloaded 6 times, file size is 542Kb.
Free live chat software for websites.
Free
live chat software for online
sales and
support teams. Increase sales, improve
customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound
emails, manage
help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Web Design - Web Design & Other Tools, On March 25, 2008 updated, downloaded 5 times, file size is 6264Kb.
IT Asset Discovery, Tracking and Helpdesk.
Take control of the hardware and software on your
networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 8 times, file size is 88627Kb.
Bug Registry is a best tracking tool..
Bug tracking is supposed to save you money. Tracking bugs and feature requests is an important part of software development. The earlier and quicker bugs are resolved, the lower your development cost and the higher your quality.
Bug Registry puts improved quality, communication, and reporting within reach. Bug Registry is more than just an easy-to-use
bug tracking program - it`s a powerful quality control tool for software development teams.
Coding Software - Tools & Binary, Hex Editors, On January 22, 2008 updated, downloaded 4 times, file size is 1905Kb.
Macros - Help Desk Reply Automation and Macro.
Macros -
Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly
typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 5 times, file size is 975Kb.
An easy to use yet comprehensive IT Help Desk.
A comprehensive IT
Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 10 times, file size is 9777Kb.
Comprehensive, but Easy to Use.
Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don`t let the name fool you, this affordable
help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.
Economics - Planners & PPT Presentation, On January 31, 2008 updated, downloaded 4 times, file size is 9972Kb.
Desk Doctor prevents and rehabilitates RSI.
Desk Doctor gives you a new way to
prevent and
rehabilitate RSI at your desk. You avoid the chronic illnesses, such as
carpal tunnel syndrome and
tendonitis, which are now
workplace epidemics. Desk Doctor detects and rehabilitates problems even before you feel them. First the program guides you through on-screen
medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided
exercise program to keep you
healthy.
My Hobby & Education - Nutrition, On January 18, 2008 updated, downloaded 9 times, file size is 31471Kb.
Web-based help desk software solution..
Help Desk for IIS is a
web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don`t need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Economics - Other Marketing Progs, On January 17, 2008 updated, downloaded 8 times, file size is 4208Kb.
Akeni Help Desk Assistant Akeni Enterprise IM.
Akeni Help Desk Assistant can be used with Akeni Enterprise
Instant Messaging IM. Help Desk Assistant is a feature rich
live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
Live Communications - Messengers & Chat, On January 15, 2008 updated, downloaded 15 times, file size is 10839Kb.
Easy to use helpdesk softwa - sensibly priced.
Easy to use
helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 7 times, file size is 5089Kb.
School, club, and studio management software.
BlueSmart is hands-down the best & most affordable software for managing all types of schools & studios. Its clean interface makes it remarkably easy to use, but it offers all the tools you`ll need to run your school smoothly and efficiently. Major features: student records & atten
dance, scheduling, test/event organization, financial reports, form letters, inventory management, gradebook, custom data creation, tuition, in-house
EFTs, + much more.
Economics - Other Marketing Progs, On October 3, 2008 updated, downloaded 11 times, file size is 9169Kb.
Affordable easy-to-use statistical software.
The perfect tool for quick analysis of data whether you enter it yourself, use a
spreadsheet, or maintain a database. Easily create and analyze crosstabulations, descriptive
statistics, basic significance tests, and summary reports. Ideal for those who need a low-cost alternative for producing basic summary statistics at school or work. Create data files or import from spreadsheets or
statistical software.
Economics - Math & Scientific Tools, On July 23, 2008 updated, downloaded 10 times, file size is 14528Kb.
For Easy Customer Service and Support..
For Easy
Customer Service and Support. This software manages the customer requsets, based on a
contract base or not.
Customer requests may be serviced via
phone, using the
help desk, or by thechnicians. An Outlook like
calendar helps all the scheduling. The
appointments that can be
scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by
technician.
Economics - Other Marketing Progs, On December 23, 2007 updated, downloaded 7 times, file size is 9477Kb.
Lannouncement - bulletin board system & alert.
Taro Software`s Lannouncement
bulletin board system (
BBS) lets you post emergency
must-read messages that automatically appear to the LAN user on login or pops-up no matter what application they are in! Lannouncement also functions as a complete bulletin board and
discussion group application for your
local area network. It is easy to use and inexpensive, ideal for small organizations.
Computer Networking - RSS and Newsgroup Readers, On January 18, 2008 updated, downloaded 5 times, file size is 2572Kb.
Web based help desk software - ReadyDesk.
Web based
Call Tracking and Help
Desk software that helps companies streamline their
support processes and provide their
customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder,
Remote Desktop and more.
Economics - Other Marketing Progs, On October 5, 2008 updated, downloaded 10 times, file size is 4724Kb.
VOIP Call Shop Billing Software.
Call Shop Billing solution will help you start generating new revenue stream by providing low cost
telecommunication services. In a typical call shop operation customers come to the location of the shop, make a telephone call from one of the phone booths to any place in the world and get charged upon completion.
Live Communications - Voice over Internet Protocol, On December 23, 2007 updated, downloaded 7 times, file size is 0Kb.
Live Chat, Live Customer Support Software.
Skymol Communicator is a web-based customer service and
live help software with Voice, Video, Text Chat. On-demand
live chat software,
help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 11 times, file size is 1Kb.