download help desk solution [42 articles found] (supplemental result)
Omnistar Help Desk Software..
Omnistar
Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our
customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support.
Sys Utils - Other System Programs, On September 10, 2009 updated, downloaded 6 times, file size is 4Kb.
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.
Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 49 times, file size is 42365Kb.
Service management software.
NewWay
Service is incontestably the complete software solution you need for your service
management. Whatever your industry,
NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage
work orders, banks of hours,
schedule, a
knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Economics - Planners & PPT Presentation, On November 25, 2009 updated, downloaded 43 times, file size is 66450Kb.
Randomize Common Administrator Passwords.
Password randomization of your common accounts on all your systems. Web based interface allows your
Help Desk to get the current password in effect for each system.
SQL Server based solution.
Privacy Protection & Security - Password Managers, On January 21, 2008 updated, downloaded 41 times, file size is 27185Kb.
Customer Service software with video and VoIP.
Vue
Chat Personal Edition enables a
web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful
CRM (Customer Relationship Management) functions.
VueChat Customer Service includes
Server,
Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 50 times, file size is 3402Kb.
Live Help, Live Customer Support Software.
Skymol Communicator is a web-based customer service and
live chat system using Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for
online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Live Communications - Messengers & Chat, On January 14, 2008 updated, downloaded 94 times, file size is 1Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.
Quickly identify account lockout reason..
The product quickly detects and resolves
account lockouts in real-time without doing routine work. Use this product to decrease number of help desk calls from
Active Directory users experiencing account lockouts and cut down administrative costs associated with manual resolution. The product is not shareware, please contact NetWrix Corporation (visit www.netwrix.com) to get your price quote.
Computer Networking - Other Internet Tools, On November 1, 2009 updated, downloaded 30 times, file size is 494Kb.
Lotus Notes Help Desk.
VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and
Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.
Economics - Other Marketing Progs, On February 16, 2009 updated, downloaded 48 times, file size is 3743Kb.
Web Based Help Desk Software.
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Coding Software - Help Authoring, On August 24, 2009 updated, downloaded 8 times, file size is 31980Kb.
Issue Control Help Desk Software.
Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 20 times, file size is 11230Kb.
Freeware, multi-user HelpDesk applications.
CentreDesk is a
freeware multi-user
helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of
Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Economics - Other Marketing Progs, On April 30, 2009 updated, downloaded 38 times, file size is 25272Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured
help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 32 times, file size is 9722Kb.
Build error free user manuals quickly..
Create error free, crystal clear manuals in little more time than it takes to perform the task youre documenting. No more switching between a word processor, an image editor and the task at hand. Document a task as you perform it!
Quickly build a step-by-step instruction manual with embedded
screen captures for your users. The resulting HTML manual can be used immediately, or imported into Word or any HTML aware editor for further editing.
Coding Software - Help Authoring, On April 10, 2009 updated, downloaded 24 times, file size is 1276Kb.
FREE 100% Browser Based Help Desk System.
versaSRS
Help Desk provides a flexible and scalable solution for managing
service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style `look and feel`.
Economics - Other Marketing Progs, On May 31, 2008 updated, downloaded 39 times, file size is 9951Kb.
Quality service management software..
The DataTrack System is an affordable, web enabled service and
support management system designed for
call centers, help desks,
customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Economics - Other Marketing Progs, On September 10, 2009 updated, downloaded 30 times, file size is 13614Kb.
CRM email support tracking.
Customer Relationship Management Solution ,
Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
Economics - Other Marketing Progs, On January 22, 2008 updated, downloaded 31 times, file size is 290Kb.
Multi-faceted Client/Server CRM Software..
Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for
contact management, customer service,
time tracking, and electronic communication.
Free for personal use. Multi-user licenses are available.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.
Economics - Other Marketing Progs, On January 21, 2008 updated, downloaded 24 times, file size is 27130Kb.