download help desk support software [52 articles found] (supplemental result)
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.
Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.
Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 24, 2008 updated, downloaded 54 times, file size is 15612Kb.
Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.
Free live chat software for websites.
Free
live chat software for online sales and
support teams. Increase sales, improve
customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound
emails, manage
help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Web Design - Web Design & Other Tools, On January 23, 2008 updated, downloaded 48 times, file size is 4263Kb.
Help desk software and PC Auditing.
Help desk software solutions from site
helpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 37 times, file size is 292Kb.
Explain software with your own animated demos.
Explain software, PC-applications, websites and products with your own animated
demos, simulations and
tutorials.
Turbodemo uses an intelligent technique for capturing
Screenshots which allows it to reproduce actions such as the movement of a mouse cursor. These
Screenshots can be worked on afterwards as
slides using many different effects. The video can be compiled in different formats and published on the Web, CDs, as well as documentation.
Graphics & Design - Capturing Desktop, On January 21, 2008 updated, downloaded 47 times, file size is 14347Kb.
Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 21, 2008 updated, downloaded 39 times, file size is 15611Kb.
Windows systems management & reporting.
Windows
network management &
help desk tool with many features such as:
-
Remote Control
-Process Control
-Wake On LAN (
WOL)
-
Shutdown Tool
-
WMI Tool
-Health monitor
-
Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
Economics - Other Marketing Progs, On January 31, 2008 updated, downloaded 39 times, file size is 3785Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.
IT Asset Discovery, Tracking and Helpdesk.
Take control of the hardware and software on your
networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
Economics - Other Marketing Progs, On January 20, 2008 updated, downloaded 22 times, file size is 158891Kb.
Helpdesk software operated from a web browser.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Economics - Other Marketing Progs, On December 6, 2008 updated, downloaded 26 times, file size is 1927Kb.
Helpdesk and Network Management Software.
Network Inventory Manager is a tool that helps network administrators
and help desk staff to more easily manage their networks.
Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.
Computer Networking - Other Network Tools, On January 27, 2008 updated, downloaded 17 times, file size is 33982Kb.
AuditWizard PC Auditing made easy..
AuditWizard helps you achieve total visibility of what`s on your network, from PCs and Servers through to Network Printers and Switches to IT gadgets like PDAs, USB sticks and MP3 players. Auditing your network inventory to ensure you have the correct software licenses not only protects you against software compliance audits but it also ensures you are only paying for software which you are actually using.
Economics - Other Marketing Progs, On November 28, 2009 updated, downloaded 2 times, file size is 37060Kb.
A truly affordable help desk program.
Been There, Done That is an affordable
help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.
Economics - Other Marketing Progs, On January 31, 2008 updated, downloaded 10 times, file size is 4345Kb.
Web Based Help Desk Software.
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Coding Software - Help Authoring, On August 24, 2009 updated, downloaded 8 times, file size is 31980Kb.
Real-time spell check & speed typing software.
Type more accurately and much faster with this OS-level real time spell check and speed
typing software. It can learn and adapt itself to your keyboarding habits, spell check and automatically correct
spelling mistakes as you type, automate difficult and repetitive typing tasks, and apply several other innovative solutions to protect you from making unwanted typos and save you lots of time, giving you accurate and fast typing in all applications.
Economics - Office Docs & Spreadsheets, On July 1, 2009 updated, downloaded 26 times, file size is 3032Kb.
Issue Control Help Desk Software.
Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 20 times, file size is 11230Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured
help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 32 times, file size is 9722Kb.
Build error free user manuals quickly..
Create error free, crystal clear manuals in little more time than it takes to perform the task youre documenting. No more switching between a word processor, an image editor and the task at hand. Document a task as you perform it!
Quickly build a step-by-step instruction manual with embedded
screen captures for your users. The resulting HTML manual can be used immediately, or imported into Word or any HTML aware editor for further editing.
Coding Software - Help Authoring, On April 10, 2009 updated, downloaded 24 times, file size is 1276Kb.