download helpdesk [82 articles found]
Helpdesk for Offices and assistants..
Employ Outlook as great helpdesk for customer queries at Secretariat. The additional software supports you when you at the storing of the
text modules for Secretary topics for your helpdesk. The Secretary text modules allow a multiuser configuration so that with a network several helpdesk staff can use the same helpdesk texts and possess the same text modules.
Economics - Other Marketing Progs, On August 11, 2008 updated, downloaded 12 times, file size is 246Kb.
Web-based Helpdesk Manager. It works by routi.
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and num
Web Design - Reference & Tutorials, On December 23, 2007 updated, downloaded 15 times, file size is 520Kb.
Free multi-user helpdesk system - no tiricks!.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Economics - Office Docs & Spreadsheets, On January 31, 2008 updated, downloaded 5 times, file size is 2331Kb.
Web Based Help Desk Software: issues.
Jitbit Help-
Desk -
ASP.NET-
based customer support and
knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "
trouble ticket software" or "
issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.
Economics - Other Marketing Progs, On July 14, 2008 updated, downloaded 6 times, file size is 542Kb.
helpdesk for Hotel and B-and-B..
Use
Microsoft Outlook as super Helpdesk for customer mails to Hotel- + Pensions. The Add-in helps you at the keeping of the
text modules for Hotel topics for the helpdesk. All text ideas already have headlines in 2 languages + were marked with icons to find them more easy. Test it immediately!
Economics - Other Marketing Progs, On July 23, 2008 updated, downloaded 12 times, file size is 245Kb.
Helpdesk software operated from a web browser.
Help Desk designed to be operated via your
web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Economics - Other Marketing Progs, On May 6, 2008 updated, downloaded 11 times, file size is 2304Kb.
Manage user support requests.
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Computer Networking - Remote PC Management, On April 14, 2008 updated, downloaded 11 times, file size is 929Kb.
Help Desk - Support Desk Software System.
ie
SupportManager is a fully featured desktop and
web based helpdesk system. It includes a web interface, email notifications, email logging,
knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Economics - Other Marketing Progs, On October 16, 2008 updated, downloaded 8 times, file size is 20582Kb.
Cerberus Helpdesk Email Management Software.
Cerberus Helpdesk is a web based
email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
Computer Networking - EMails Managers, On December 23, 2007 updated, downloaded 10 times, file size is 3799Kb.
Helpdesk-solution for Fashion companies..
Use MS Outlook as Helpdesk for customer queries directed at Fashion- and also cloth-companies. One receives a preset folder structure with the typical topics which occur in customer queries Fashion- and also cloth-companies, together with tips for
text modules which often can be expected in this areas. All templates for the phrases already have bilingual headlines and also were marked with small images to find them easily. Test it now!
Economics - Other Marketing Progs, On July 11, 2008 updated, downloaded 12 times, file size is 246Kb.
Web-requests management system.
Do you have a web site and customers? Great!
IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of
leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer
requests anymore.
Economics - Planners & PPT Presentation, On January 18, 2008 updated, downloaded 6 times, file size is 1592Kb.
StromaSoft CRM Sales + Service modules.
StromaSoft
CRM customer service helpdesk + Sales Force Automation + Email
Newsletters +
Outlook Integration. A ticket is created for every work task from reviewing a document to taking a
telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 8 times, file size is 15000Kb.
Self Service Reset Password Management.
Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
Privacy Protection & Security - Password Managers, On January 23, 2008 updated, downloaded 14 times, file size is 14195Kb.
Easy to use helpdesk software sensibly priced.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Economics - Other Marketing Progs, On May 5, 2008 updated, downloaded 9 times, file size is 5183Kb.
Support all your customers by remote control.
Provide
support to all your customers by
remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, 256 key AES encryption (Rijndael) of all traffic, audio chat, file transfer, remote reboot, macro functions and proxy tunnel for supporting users behind firewalls.
Computer Networking - Remote PC Management, On June 8, 2008 updated, downloaded 8 times, file size is 2822Kb.
100% Web Based Form or Survey Creation Tool.
Create Web
Forms and
Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally
Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific - your end users can complete Forms and Surveys using Internet Explorer, Firefox or Netscape. Ability to Create Unlimited Forms and Receive Unlimited Responses. Integrates with versaSRS HelpDesk.
Economics - Other Marketing Progs, On January 15, 2008 updated, downloaded 7 times, file size is 2041Kb.
helps your support team to organize.
Public Folder HelpDesk for
Outlook is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned and re-assigned to support experts, while tracked and supervised by support managers. Customer information, problem description, progress, solutions, time spent and more information are all stored in the ticket.
Computer Networking - E-Mail User Agents, On October 19, 2008 updated, downloaded 11 times, file size is 10872Kb.
Simple shareware call logging.
Easy
Desk Helpdesk is a simple
call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Economics - Other Marketing Progs, On September 30, 2008 updated, downloaded 6 times, file size is 4882Kb.
Secure, centralized, web based remote control.
Desktop Authority`s
Remote Gateway
Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote
control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk.
Computer Networking - Remote PC Management, On May 16, 2008 updated, downloaded 5 times, file size is 27136Kb.
Easy to use helpdesk softwa - sensibly priced.
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Economics - Other Marketing Progs, On January 16, 2008 updated, downloaded 7 times, file size is 5089Kb.