download itil [16 articles found] (supplemental result)
ITIL Toolkits ITIL cd roms all ITIL resources.
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Economics - Taxes, On January 26, 2008 updated, downloaded 42 times, file size is 3239Kb.
ISEB ITIL Exam Simulator.
We are all well aware that a major problem in the IT industry is that there is a lack of quality study materials. Our Certification
ISEB ITIL Exam Preparation Materials provide you everything you will need to take a certification examination. Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers.
My Hobby & Education - Learning, On January 22, 2008 updated, downloaded 21 times, file size is 460Kb.
Whizlabs ITIL Preparation Kit.
Ensure your success in ITIL
certification exam with Whizlabs preparation kit. Backed by Unconditional 150% Test PASS Guarantee, it contains 5 full length simulated Mock Exams and Interactive Quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent Reporting, and In-depth Customization offer you much more than passing the exam. Still not convinced? Take a FREE demo and find out for yourself.
My Hobby & Education - Misc, On June 23, 2007 updated, downloaded 17 times, file size is 4546Kb.
Exin ITIL, certification, exam,.
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EX0-100,
My Hobby & Education - Learning, On February 1, 2008 updated, downloaded 27 times, file size is 3000Kb.
ITIL Exin EX0-100, certification, exam,.
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pdf, training, Exin ITIL Foundation Certificate in IT Service Management ,
My Hobby & Education - Learning, On January 20, 2008 updated, downloaded 9 times, file size is 2929Kb.
ITIL - SLA Template.
This
Service Level Agreement (
SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (
ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
Economics - Office Docs & Spreadsheets, On January 15, 2008 updated, downloaded 48 times, file size is 2677Kb.
Help Desk Software, Asset Management software.
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee
Economics - Other Marketing Progs, On October 24, 2009 updated, downloaded 14 times, file size is 132362Kb.
HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Remote PC Management, On September 10, 2009 updated, downloaded 24 times, file size is 44032Kb.
HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Other Network Tools, On December 19, 2008 updated, downloaded 51 times, file size is 37002Kb.
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My Hobby & Education - Learning, On January 31, 2008 updated, downloaded 10 times, file size is 2929Kb.
hardware/software inventory, helpdesk.
SysAid provides extensive
Helpdesk, Knowledgebase,
Asset Management,
Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. SysAid comes with standardized templates to help you get started right away, or fully customizable options to meet your day-to-day IT needs.
Economics - Stocks & Trading, On May 22, 2009 updated, downloaded 52 times, file size is 51505Kb.
Computerised record and process management.
Computerised record and process management using a single secure collaboration and work management environment.
Separate your user and associated data and processes into workspaces.
Define your own data capture forms and associate with these your own fields and workflow.
Provide access to local and remote users using the CMW Web Server.
Economics - Planners & PPT Presentation, On January 17, 2008 updated, downloaded 46 times, file size is 1302Kb.
Web based help desk for small businesses..
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 28 times, file size is 9444Kb.
ProcessWorx CMDB.
The ProcessWorx
CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a
Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
Economics - Business Databases, On January 20, 2008 updated, downloaded 86 times, file size is 40150Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured
help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 32 times, file size is 9722Kb.
Lotus Notes Help Desk.
VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and
Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.
Economics - Other Marketing Progs, On February 16, 2009 updated, downloaded 48 times, file size is 3743Kb.