download service-level management [more than 300 articles found] (supplemental result)
ITIL - SLA Template.
This
Service Level Agreement (
SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to
ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (
ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
Economics - Office Docs & Spreadsheets, On January 15, 2008 updated, downloaded 48 times, file size is 2677Kb.
Track customers, repairs, unlocks, sales.
CodecSoft complies with latest UK regulations of the Crime Prevention Police Unit regarding recording any repairs/unlocks/purchases/sales of mobile
phones and related products or
services.
The software gives you the ability to digitally record information when purchasing or servicing phones. You can log information such as their name, address, telephone number and with the use of a digital camera/webcam take a photograph of the customer.
Economics - Barcode Programs, On December 2, 2006 updated, downloaded 40 times, file size is 5034Kb.
PIMS-Classic is a Business Processor App..
PIMS-Classic is a full Inventory, Point-Of-Sale, and
Accounting program for
Macintosh. It includes light Manufacturing, Service & Repair, Customer Tracking, Serial Number Tracking, along with unlimited searching and reporting capabilities. PIMS-Classic was first created back in 1985, and has been continually updated ever since. It is currently in use around the world in everything from small Mom & Pop businesses to Fortuen 500.
Economics - Barcode Programs, On January 19, 2008 updated, downloaded 106 times, file size is 28688Kb.
ProcessWorx CMDB.
The ProcessWorx
CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a
Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
Economics - Business Databases, On January 20, 2008 updated, downloaded 86 times, file size is 40150Kb.
Automated ftp client as a service process..
Auto FTP
Service:
automated ftp client with flexible scheduler, transfer manager, strong file encryption, zip/unzip. FTP scheduler: define auto-recurring
transfers for any future data and time. Transfer manager: select any number of files from ftp site or your computer for download/upload, easily define transfer sets. Runs as a SERVICE APPLICATION (
background process independent of who is using the console). Windows NT, 2000, 2003, XP
Computer Networking - SFTP & FTP Clients, On January 16, 2008 updated, downloaded 92 times, file size is 5100Kb.
Save on postage, validate addresses,.
AES provides an address verification and mailroom support solution that gives substantial benefits of being the fastest, most reliable and least expensive USPS Automated-Mail software. AES provides the world’s most comprehensive suite of mailstream software, hardware, services and solutions to help companies manage their flow of mail, documents and packages to improve communication.
Economics - Business Databases, On January 15, 2008 updated, downloaded 84 times, file size is 932Kb.
Fully-featured SMTP/POP3 mail server program.
SMTP/POP3
mail server program to use as a
personal local SMTP server or as a stand-alone fully featured mail server. You can use the product along with any mail clients that are complaint with the standard SMTP/POP3 protocols. It offers a range of security features and
options that allow you to protect the server from DDoS attacks, stop SPAM and spammers. It works in the logoff
mode; SMTP gateways and parameterized mailing lists are supported.
Internet Servers - Mail, On November 22, 2009 updated, downloaded 119 times, file size is 7744Kb.
X-Cart Yahoo Stores Data Feed.
Web Design - E-Commerce, On July 12, 2008 updated, downloaded 68 times, file size is 30Kb.
Fastest Thumbnails Viewer. AI,CDR,FH,CPT etc..
Fastest
Thumbnails Viewer with explorer-like interface. Supported formats: Adobe
Illustrator v7-CS4 (AI, AIT, EPS), CorelDRAW v4-X4 (CDR, CMX, CCX, CDT, PAT, CLK, CPT, CMV, DES, CSL),
FreeHand v.7-11 (FH7-11, FT8-11),
InDesign (INDD), CorelXARA/Xara X (XAR, ART, WEB) ,
FlexiSIGN-PRO (FS), and others (
MDI, EMF,
PDF, PS, JP2, TIF, GIF,
PSD,
HTML, etc). Animation and multi-page support. Shows version, type, keywords, notes, size and other file info.
Graphics & Design - Photo Viewers, On July 28, 2009 updated, downloaded 183 times, file size is 2595Kb.
Automate Access Reports, Queries & Macros.
This powerful, intuitive and easy to use report,
query, macro and task scheduler will save you from the mundane job of manually running
Access Reports &
Queries daily, weekly, monthly etc and then exporting them to e-mails to be sent to your client, boss etc. Simply schedule to an email, printer, fax, ftp or folder, choose the output format (word, rpt, pdf etc). Single or packages of reports.
Coding Software - SQL Applications, On October 8, 2008 updated, downloaded 60 times, file size is 88628Kb.
Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.
Enjoy truly convenient message management!.
Automate receiving,
processing and sending
automatic replies to
incoming messages. AEP uses custom sets of rules to determine the type of message and what actions should be taken upon receiving it. This is very convenient when processing product or service orders and helpdesk requests as it allows automatic extraction of all required values from the message body and placing them in external database. The customized reply is then sent to customer.
Computer Networking - Other Mail Tools, On June 26, 2007 updated, downloaded 51 times, file size is 4281Kb.
Cybercafe/internet club administration..
Cybercafe Manager 2002 is a complete software solution for Cybercafe Management. The program enables effective cybercafe / internet club administration. The system allows
automated management of
user sessions while they use computers on the local network.
Sessions costs are calculated using flexible tarif scales or using custom cost values.
Economics - Planners & PPT Presentation, On January 24, 2008 updated, downloaded 55 times, file size is 496Kb.
Adds a Google Checkout to your Oscommerce..
Web Design - Web Design & Other Tools, On February 1, 2008 updated, downloaded 47 times, file size is 500Kb.
Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.
Backup, cleanup, restore, synchronize.
KLS
Backup 2009 Professional is a powerful backup, synchronization and disk cleaner program that allows you to back up or synchronize your data to local and network drives, CD/DVD media or
FTP server. The backup files can be stored uncompressed or compressed in standard
Zip,
7-Zip or
SQX format. Running as a windows service the built-in scheduler provides a powerful automated backup solution.
Sys Utils - Backup & Recovery, On November 12, 2009 updated, downloaded 62 times, file size is 8542Kb.
MojoClassifieds classifieds software.
Universal classified ad management and listing solution allows you to run your own free or commercial classified ads
service or just manage ads and listings on your website efficiently and organised. Stable, highly customizable
classifieds software on mysql backend.
Web Design - E-Commerce, On January 19, 2008 updated, downloaded 65 times, file size is 976Kb.
Preview, organize, edit, and print images..
Preview, organize,
edit, and print your digital
photos with Photo
Manager 2010. Find images on your computer and remove duplicates. Key features are: browse folders and preview Images; print photos; edit images; search for images on local discs and network drives; search for duplicates; manage photos; support to EXIF properties, RAW format.
Graphics & Design - Photo Viewers, On September 30, 2009 updated, downloaded 69 times, file size is 5126Kb.
Analyze your Internet gateway usage.
ProxyInspector for
WinGate is a cost-effective solution for companies that use WinGate proxy to connect their corporate LANs to
Internet. This tool analyzes the proxy server
log files and produces comprehensive
reports on bandwidth consumption by each individual or workgroup, sites visited, users` activity distribution by hours and days of the week, attempts to access blocked sites etc. Use this utility to fight cyberslacking and save your money.
Internet Servers - Firewall & Proxy, On January 20, 2008 updated, downloaded 81 times, file size is 4436Kb.
Network vulnerability management solution.
GFI
LANguard N.S.S. is an award-winning
vulnerability management solution that allows you to scan, detect, assess and rectify
security vulnerabilities on your network, providing you with the tools to remediate vulnerabilities and install missing patches. It performs over 15,000 vulnerability assessments and is used by more than 20 thousand customers. It is a cost-effective solution, ideal for SMBs that safeguards networks from security breaches.
Computer Networking - Other Network Tools, On November 25, 2008 updated, downloaded 52 times, file size is 33466Kb.