download service desk [46 articles found]
Lotus Notes Help Desk.
VI Service Desk is a comprehensive, cost effective
Lotus Notes Help Desk solution that features
Asset Management,
Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements.
Marketing & Office - Other, On January 20, 2008 updated, downloaded 10 times, file size is 3743Kb.
Affordable, multi-user workshop Help Desk.
Service Log is a multi-user
workshop help desk application, that is affordable, simple to install, and easy to use.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
Coding Software - Help Tools, On December 5, 2006 updated, downloaded 5 times, file size is 10107Kb.
Web based help desk for small businesses..
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Marketing & Office - Other, On January 19, 2008 updated, downloaded 8 times, file size is 9444Kb.
Web-based help desk software solution..
Help Desk for IIS is a
web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don`t need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Marketing & Office - Other, On January 17, 2008 updated, downloaded 4 times, file size is 4208Kb.
Help desk software and PC Auditing.
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the
helpdesk. integrates with leading PC auditing and asset management tools.
Marketing & Office - Other, On January 19, 2008 updated, downloaded 9 times, file size is 292Kb.
Web based help desk for small businesses..
Polar Help Desk Free is fully featured
help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 7 times, file size is 9722Kb.
hardware/software inventory, helpdesk.
SysAid is software for organizations` IT (Information Technology)
departments. It provides
asset management and
monitoring, automatically scanning the
organization`s
network, listing and testing its machines. SysAid Help Desk Software provides
details on each machine (its
hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
Marketing & Office - Investment Tools, On January 18, 2008 updated, downloaded 10 times, file size is 51505Kb.
Affordable web based Help Desk software.
Web
Help Desk is an affordable and intuitive web based
help desk software, including: Incident Management -
Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the
Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and
customer support satisfaction with Web Help Desk.
Sys Utils - System Maintenance, On June 7, 2008 updated, downloaded 15 times, file size is 77824Kb.
Affordable web based Help Desk software.
Web
Help Desk is an affordable and intuitive web based
help desk software, including: Incident Management -
Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the
Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and
customer support satisfaction with Web Help Desk.
Marketing & Office - Other, On June 7, 2008 updated, downloaded 11 times, file size is 52224Kb.
Customer Service software with video and VoIP.
VueChat Personal Edition enables a
web based Customer Service software on your
website powered by video/voice
chat, Instant Messaging, and useful
CRM (Customer Relationship Management) functions.
VueChat Customer Service includes
Server,
Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 9 times, file size is 3402Kb.
Clockmate is an international clock.
is a multi-user international
clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well.
My Hobby & Education - Miscellaneous, On September 15, 2008 updated, downloaded 6 times, file size is 15908Kb.
Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On January 21, 2008 updated, downloaded 7 times, file size is 32060Kb.
Free live chat software for websites.
Free
live chat software for online
sales and
support teams. Increase sales, improve
customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage
help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Web Design - Web Design & Other Tools, On January 23, 2008 updated, downloaded 7 times, file size is 4263Kb.
Room Planner - helps you to plan your room..
The
Room Planner does exactly what it is said - it helps you to plan your room, and decides how to arrange all of your things to make best use of the space you`ve got. You`d be surprised at how much difference a bit of moving can make - it can even feel like you`ve got a completely new room.
My Hobby & Education - Miscellaneous, On January 20, 2008 updated, downloaded 11 times, file size is 277Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 11 times, file size is 42365Kb.
Service management software.
NewWayService is incontestably the complete software solution you need for your
service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage
work orders, banks of hours,
schedule, a
knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Marketing & Office - Project Management & Presentations, On August 20, 2008 updated, downloaded 7 times, file size is 50853Kb.
FastRequest- Work order, Help desk & Web form.
FastRequest- All in one:
Work order &
help desk &
web form software. The first Work Order software or help desk software to allow the creation of customized Web forms for request
online service (check boxes, combo box, text box, cases of options, etc…). You can create your own service requests form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network.
Web Design - Web Design & Other Tools, On September 18, 2008 updated, downloaded 18 times, file size is 48019Kb.
Customer Relatioship Management System.
FTrack is Small Business Multi-lingual Customer Relationship Management System (
CRM) with a
Help Desk Management System. Includes Products and Services Definition,
Marketing Campaigns, Mailings,
Sales Opportunities, Quotations, Sales Orders, Invoices, Pyments, Phone Call Management,
Call Center, Help Desk, Service Requests, Assets, Service Contracts, Purchase Orders, Stock Management, everything integrated with Outlook
Marketing & Office - Other, On April 5, 2008 updated, downloaded 7 times, file size is 16666Kb.
Free VoIP PBX - 3CX Phone System for Windows.
3CX VOIP
Phone System for Windows Free edition is an
Office Phone System/
IP PBX that completely replaces a proprietary PBX, supports standard
SIP soft/hard phones from any vendor, VOIP service providers & traditional PSTN phone lines. Developed for Windows, it is easy to install, configure and manage via web-based config. Eliminates phone wiring, allows hotdesking & roaming, saves on call costs and includes auto attendant. Download FREE edition!
Mobiles - Communication, On July 30, 2008 updated, downloaded 17 times, file size is 27325Kb.
HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Other Network Tools, On January 23, 2008 updated, downloaded 10 times, file size is 37002Kb.