download service level management [106 articles found] (supplemental result)


Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.

Very Powerful & Simple Remote Management tool.
RemoteExec® is a very powerful Windows® Network Management Solution. Its` main feature is to remotely run a same program on selected computers, in one pass.
Save Your Time and Money: Very easy to use, simple to install as no agents are required, RemoteExec® will allow you to eliminate all time consuming and ungrateful deployment tasks, and secure all ongoing
patch management, without you having to leave your administration console!
Computer Networking - Remote PC Management, On January 19, 2008 updated, downloaded 65 times, file size is 2441Kb.


Build automation and management server.
QuickBuild is a cross-platform build automation and management server that unifies all levels of builds such as continuous integration, daily build, QA and release build. Build can be promoted from one level to another, triggering desired steps such as sending notification, source code re-labeling, etc. QuickBuild enables a build-centric process to drive the smooth delivery of builds between different groups of the team.
Economics - Planners & PPT Presentation, On January 15, 2008 updated, downloaded 40 times, file size is 21484Kb.
ITIL - SLA Template.
This
Service Level Agreement (
SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to
ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (
ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
Economics - Office Docs & Spreadsheets, On January 15, 2008 updated, downloaded 48 times, file size is 2677Kb.


Terminal emulator with Secure Shell support.
SecureCRT combines rock-solid
terminal emulation with the strong
encryption, broad authentication options, and data integrity of the
Secure Shell protocol. SecureCRT offers a tabbed interface, advanced session management and customization, built-in scripting, X.509 certificate authentication, a FIPS 140-2 validated cryptographic library, and extensive emulations including VT100, VT102, VT220, ANSI, SCO ANSI, Wyse 50/60, Xterm, and Linux console.
Computer Networking - Telnet Clients, On April 18, 2009 updated, downloaded 72 times, file size is 11973Kb.


Online Backup Software - Vembu StoreGrid.
Vembu StoreGrid-
Online Backup Software is a centrally managed, disk to disk data
remote backup software that works with your existing hardware. StoreGrid can facilitate client-server, remote & online backup (in StoreGrid`s other editions). StoreGrid`s Free Edition is ideal for Home networks and SOHOs. It`s unique `trusted P2P mode` can help leverage free disk space in the network to provide a backup solution for all users in a small network
Sys Utils - Backup & Recovery, On May 13, 2009 updated, downloaded 51 times, file size is 13035Kb.
Warehouse Management System at great price.
Cumulus is a World Class
Warehouse Management System that runs
distribution centers and warehouses. Main Features:
Inventory Control, Inventory Management,
Orders Control, Distribution Control, File Import / Export, User defined and Standard Reports and Internet Enabled. Advantages: Improves your customer service level, Reduces operation expenses, Reduces
stock outs, Reduces Inventories value, Easy to install and to use, Price.
Economics - Barcode Programs, On January 20, 2008 updated, downloaded 29 times, file size is 43945Kb.


Field Service Dispatch Management.
Miracle
Service is a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, Purchase Order,
Preventative Maintenance, and Wireless Messaging. The
Accounting Exporter module integrates the information with many standard accounting applications.
Economics - Taxes, On January 19, 2008 updated, downloaded 39 times, file size is 61836Kb.

Akeni Live Help and Secure Enterprise IM.
Akeni
Live help and Enterprise
Instant Messaging IM is a hosted service that allows visitors to your web site to communicate with sales people and customer support staff. The visitors does not need to install Java, Flash, or Active-X controls. The application is hosted on Akeni`s own
server, with us providing the administration and support for it. All you need to do is to download and install a small, easy to use client side software.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 44 times, file size is 6263Kb.


Free VoIP PBX - 3CX Phone System for Windows.
3CX VOIP
Phone System for Windows Free edition is an Office Phone System/
IP PBX that completely replaces a proprietary PBX, supports standard
SIP soft/hard phones from any vendor, VOIP service providers & traditional PSTN phone lines. Developed for Windows, it is easy to install, configure and manage via web-based config. Eliminates phone wiring, allows hotdesking & roaming, saves on call costs and includes auto attendant. Download FREE edition!
Mobiles - Connection, On July 30, 2008 updated, downloaded 105 times, file size is 27325Kb.

Software deploymeyment and patch management.
T2U is a software deployment,
patch management and license tracking system. T2U dramatically decreases number of software products included into the main packages. Since designing large packages is costly it always saves a good deal of money. With T2U everybody in your company may devote more time to their primary business. Administrators are not disturbed for minor installations and updates. Users choose their personal software sets.
Sys Utils - Automation Utils, On February 1, 2008 updated, downloaded 27 times, file size is 618Kb.


Intuitive Time Tracking & Project Management.
Advanced Time Reports is a simple
time tracking &
project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential functions such as timesheet reporting and project management. Links to other ATR Products (including multi-user and web versions). Increase your profits and margins!
Economics - Reports, On January 15, 2008 updated, downloaded 58 times, file size is 6878Kb.

Combines antivirus and spyware detection.
The Shield Deluxe 2009 combines reactive
antivirus and
spyware detection methods with the latest proactive technologies to provide your computer with the most effective protection against malicious programs. The product is simple to install and set up, while offering advanced users a range of versatile settings for fine-tuning the program.
Privacy Protection & Security - Antivirus, On January 23, 2009 updated, downloaded 50 times, file size is 63055Kb.

Windows Services administration utility.
Control of multiple
services at the same time (start/stop/restart)
Simultaneously edit multiple service properties (Startup, Account)
Monitor
services status in real time
Terminate un-responding services (No need to reboot !)
Configure service security
Deploy or backup easily your services settings
Monitor services installation and removal in real time
See all the services properties at the service list level and more..
Sys Utils - Operating System Maintenance, On July 31, 2008 updated, downloaded 39 times, file size is 3215Kb.
Link Melon Web Site Link Management Software.
Link Melon Web Site Link Management Software, manage multiple website links easily and effectively, update lists of links without changing website code. Link Melon allows the user to develop link management strategies for websites that you link from your website. Link Melon creates the code that is required in your web page (.php and data files). Link Melon 2 takes Link Management to the next level of ease! W3C compliant HTML creator.
Web Design - ASP & PHP, On June 30, 2007 updated, downloaded 34 times, file size is 894Kb.

Commit- CRM, Billing for Computer Repair Biz..
Commit - CRM, Service and Billing for Small
Computer Repair and
Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle
customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
Economics - Business Databases, On January 20, 2008 updated, downloaded 24 times, file size is 18297Kb.

License Management, Anti-Piracy, Activation.
Logic Protect is a reliable
license management,
anti-piracy,
copy protection, and product activation system featuring high level security and protection against illegal software copying and distribution. Logic Protect supports all kinds of
software activation (including Phone Activation and Software-as-a-Service (SaaS) features) that makes Logic Protect a flexible product activation and copy protection tool for any software author and vendor.
Coding Software - Apps Distribution, On June 13, 2009 updated, downloaded 53 times, file size is 607Kb.

Convenient remote desktop control software..
Anyplace Control displays the desktop of the
remote computer, letting you use your own keyboard and mouse to control it remotely. Also the program allows users to transfer files between the connected computers. You no longer need to spend time on sending files via e-mail, because it`s much easier to transfer them directly using the software like Anyplace Control. Simply copy any text and graphics from one PC and paste it to another.
Computer Networking - Remote PC Management, On October 2, 2009 updated, downloaded 40 times, file size is 3413Kb.

Lotus Notes Help Desk.
VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and
Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.
Economics - Other Marketing Progs, On February 16, 2009 updated, downloaded 48 times, file size is 3743Kb.

Control your printing costs by setting limits.
Decrease your printing expenses, using quota for printing! Ideal print control solution for business, enterprise, small business, small office, personal, family usage. The Print Logger print management system is intended for a print control for printers at the workstation, based on Windows operation systems family. Print Logger print control system creates HTML graphical reports and can export data in different formats.
Sys Utils - Printing Applications, On November 20, 2009 updated, downloaded 39 times, file size is 5001Kb.