download web based help desk [45 articles found] (supplemental result)
NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.
Windows Desktop and Web Ready Help Desk.
A
help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Economics - Other Marketing Progs, On February 1, 2008 updated, downloaded 74 times, file size is 26828Kb.
Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 24, 2008 updated, downloaded 54 times, file size is 15612Kb.
Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.
Help desk software and PC Auditing.
Help desk software solutions from site
helpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 37 times, file size is 292Kb.
Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 49 times, file size is 42365Kb.
Recover passwords that have been randomized.
The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.
Privacy Protection & Security - Password Managers, On January 20, 2008 updated, downloaded 38 times, file size is 6557Kb.
Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 21, 2008 updated, downloaded 39 times, file size is 15611Kb.
HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Other Network Tools, On December 19, 2008 updated, downloaded 51 times, file size is 37002Kb.
Randomize Common Administrator Passwords.
Password randomization of your common accounts on all your systems. Web based interface allows your
Help Desk to get the current password in effect for each system.
SQL Server based solution.
Privacy Protection & Security - Password Managers, On January 21, 2008 updated, downloaded 41 times, file size is 27185Kb.
Customer Service software with video and VoIP.
Vue
Chat Personal Edition enables a
web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful
CRM (Customer Relationship Management) functions.
VueChat Customer Service includes
Server,
Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 50 times, file size is 3402Kb.
Live Help, Live Customer Support Software.
Skymol Communicator is a web-based customer service and
live chat system using Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for
online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Live Communications - Messengers & Chat, On January 14, 2008 updated, downloaded 94 times, file size is 1Kb.
Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.
Lotus Notes Help Desk.
VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and
Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.
Economics - Other Marketing Progs, On February 16, 2009 updated, downloaded 47 times, file size is 3743Kb.
Easy to use client server help desk system.
A comprehensive windows and web based
help desk system. Utilizes MS
SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements.
Economics - Other Marketing Progs, On January 31, 2008 updated, downloaded 27 times, file size is 5843Kb.
A Windows and Web Help Desk for under $200.
Problem Solved! 4.6 is a comprehensive but easy to use
help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
Economics - Other Marketing Progs, On January 22, 2008 updated, downloaded 16 times, file size is 6152Kb.
Web Based Help Desk Software.
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Coding Software - Help Authoring, On August 24, 2009 updated, downloaded 8 times, file size is 31980Kb.
Web based help desk for small businesses..
Polar
Help Desk Free is fully featured
help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Graphics & Design - Miscellaneous, On January 15, 2008 updated, downloaded 32 times, file size is 9722Kb.
Build error free user manuals quickly..
Create error free, crystal clear manuals in little more time than it takes to perform the task youre documenting. No more switching between a word processor, an image editor and the task at hand. Document a task as you perform it!
Quickly build a step-by-step instruction manual with embedded
screen captures for your users. The resulting HTML manual can be used immediately, or imported into Word or any HTML aware editor for further editing.
Coding Software - Help Authoring, On April 10, 2009 updated, downloaded 24 times, file size is 1276Kb.
FREE 100% Browser Based Help Desk System.
versaSRS
Help Desk provides a flexible and scalable solution for managing
service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style `look and feel`.
Economics - Other Marketing Progs, On May 31, 2008 updated, downloaded 39 times, file size is 9951Kb.