download web help desk software [45 articles found] (supplemental result)


Web based Help Desk Software for Windows.
The Web
Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Sys Utils - Operating System Maintenance, On April 28, 2009 updated, downloaded 68 times, file size is 80896Kb.


Web based Help Desk Software for Mac OS X.
The Web
Help Desk software for
Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Economics - Other Marketing Progs, On April 29, 2009 updated, downloaded 83 times, file size is 55296Kb.

Free help desk software for Windows Server.
No expiration, no ads, just free. The free
help desk software edition of Web Help Desk for
Microsoft Windows offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Economics - Other Marketing Progs, On May 12, 2009 updated, downloaded 28 times, file size is 80896Kb.

NetSupport DNA Helpdesk.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of
DNA, NetSupport
Helpdesk is a powerful and wholly
web based solution providing detailed recording and tracking of user Help Req
Economics - Other Marketing Progs, On March 28, 2009 updated, downloaded 78 times, file size is 49Kb.

Computer inventory software for IT automation.
Hardware Inspector is a premium solution for computer hardware and
software management. Multiple inventory options. Data import from system information tools. Detailed
asset inventory: installation data, accounting information, history of transfers and maintenance. A large variety of customizable reports and Visual Report Designer. Flexible access permission at various levels. Powerful search tools. Full-featured built-in Service Desk.
Sys Utils - Other System Programs, On November 11, 2009 updated, downloaded 16 times, file size is 28646Kb.

Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 24, 2008 updated, downloaded 54 times, file size is 15612Kb.


Web-based Customer Service & Support Software.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account &
Contact Management, SLA Management and
Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Computer Networking - Other Network Tools, On June 26, 2009 updated, downloaded 71 times, file size is 31744Kb.

Help desk software and PC Auditing.
Help desk software solutions from site
helpdesk.com - Designed for any Internal support services, IT service Management or
Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.
Economics - Other Marketing Progs, On January 19, 2008 updated, downloaded 37 times, file size is 292Kb.


Advisor: guided selling, product selection.
Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for
guided selling, product selection, virtual
help desk, navigation, configuration. Fast time-to-market and great ROI.
Web Design - E-Commerce, On January 22, 2008 updated, downloaded 49 times, file size is 42365Kb.

Service management software.
NewWay
Service is incontestably the complete software solution you need for your service
management. Whatever your industry,
NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage
work orders, banks of hours,
schedule, a
knowledge base and a lot more.
NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Economics - Planners & PPT Presentation, On November 25, 2009 updated, downloaded 43 times, file size is 66450Kb.


HelpDesk Software.
FastRequest
Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or
help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
Web Design - Web Design & Other Tools, On April 12, 2009 updated, downloaded 64 times, file size is 53882Kb.


Explain software with your own animated demos.
Explain software, PC-applications, websites and products with your own animated
demos, simulations and
tutorials.
Turbodemo uses an intelligent technique for capturing
Screenshots which allows it to reproduce actions such as the movement of a mouse cursor. These
Screenshots can be worked on afterwards as
slides using many different effects. The video can be compiled in different formats and published on the Web, CDs, as well as documentation.
Graphics & Design - Capturing Desktop, On January 21, 2008 updated, downloaded 47 times, file size is 14347Kb.

Create fantastic online FLASH demos for....
IShow is an easy-to-use
presentation software.
Reduce travel expenses with web-based Flash
Tutorials Improve new employee productivity with online
training Make it easier for staff to learn new skills with 24/7 online learning.
Lower
support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help"
tutorials.
and much more...
Economics - Planners & PPT Presentation, On January 21, 2008 updated, downloaded 39 times, file size is 15611Kb.


HelpDesk & Asset Mgmt Software, ITIL ready.
ManageEngine ServiceDesk Plus is a web based, easy to use
Help Desk and
Asset Management software which integrates Ticketing, Asset Tracking, Purchasing,
Contract Management and
Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Computer Networking - Other Network Tools, On December 19, 2008 updated, downloaded 51 times, file size is 37002Kb.

Customer Service software with video and VoIP.
Vue
Chat Personal Edition enables a
web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful
CRM (Customer Relationship Management) functions.
VueChat Customer Service includes
Server,
Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Live Communications - Messengers & Chat, On January 16, 2008 updated, downloaded 50 times, file size is 3402Kb.

Live Help, Live Customer Support Software.
Skymol Communicator is a web-based customer service and
live chat system using Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for
online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Live Communications - Messengers & Chat, On January 14, 2008 updated, downloaded 94 times, file size is 1Kb.

Groupware with mobile access..
TeamIntegrator (TI) is a web-based
groupware and
project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with
mobile employees.
Advantages:
- Web and
mobile access: support of web-client (Internet Explorer) and all mobile devices (mobile phone,
BlackBerry,
PDA)
- Security
- Communication: offline, online
- SMS-notifications
-
Reporting, Statistics
Economics - Planners & PPT Presentation, On January 20, 2008 updated, downloaded 42 times, file size is 1207Kb.

IT Asset Discovery, Tracking and Helpdesk.
Take control of the hardware and software on your
networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
Economics - Other Marketing Progs, On January 20, 2008 updated, downloaded 22 times, file size is 158891Kb.

Helpdesk software operated from a web browser.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Economics - Other Marketing Progs, On December 6, 2008 updated, downloaded 26 times, file size is 1927Kb.

Lotus Notes Help Desk.
VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and
Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.
Economics - Other Marketing Progs, On February 16, 2009 updated, downloaded 48 times, file size is 3743Kb.